Privacy Policy

1. Introduction

At SV Sunnyvale Masonry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Property details and service requests
• Payment information when you hire our services
• Communications with our team
• Website usage data including IP address, browser type, and pages visited

3. How We Use Your Information

We use the information we collect to:

• Provide estimates and complete masonry services
• Communicate with you about your project
• Process payments and maintain financial records
• Improve our services and website functionality
• Send you updates, promotions, or service reminders (with your consent)
• Comply with legal obligations and protect our legal rights

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (such as payment processors)
• Contractors or suppliers when necessary to complete your project
• Law enforcement or regulatory agencies when required by law
• Professional advisors such as lawyers and accountants

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to certain data processing activities

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records may be retained for several years for warranty and legal purposes.

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: